pjwin Terms & Conditions
The legal terms governing your use of pjwin's PAGCOR-licensed gaming platform. Please read these terms carefully before registering or using our services.
Key Terms Summary
Important highlights from our Terms & Conditions for quick reference.
Age Requirement
You must be 21 years or older to register and use pjwin services. Age verification is mandatory.
Philippine Jurisdiction
Services are exclusively for users physically located in the Philippines. PAGCOR regulations apply.
Account Security
You are responsible for maintaining account confidentiality. One account per person permitted.
Payment Terms
Deposits are non-refundable. Withdrawals processed within 24 hours subject to verification.
1. Introduction and Acceptance of Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "Player," "you," or "your") and pjwin ("pjwin," "we," "us," or "our"), a gaming platform operated under license from the Philippine Amusement and Gaming Corporation (PAGCOR). By accessing, registering on, or using the pjwin website located at pjwin.cam (the "Website") or any related services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.
If you do not agree with any provision of these Terms, you must immediately cease using the Website and our services. Your continued use of the Website constitutes ongoing acceptance of these Terms as they may be amended from time to time.
pjwin reserves the right to modify, update, or replace these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Your continued use of the Website following any changes constitutes acceptance of those changes. Material changes will be indicated by updating the "Last Updated" date at the top of this document.
2. Eligibility and Registration
2.1 Age Requirement
You must be at least twenty-one (21) years of age to register for an account with pjwin. By registering, you represent and warrant that you meet this minimum age requirement. pjwin reserves the right to request proof of age at any time, and failure to provide satisfactory documentation may result in account suspension or termination and forfeiture of any account balance.
2.2 Geographic Restrictions
The services provided by pjwin are exclusively available to individuals who are physically located within the territorial jurisdiction of the Republic of the Philippines at the time of access. Users accessing the Website from outside the Philippines are strictly prohibited from registering or playing real-money games. pjwin employs geolocation technology to verify user location and reserves the right to void any bets, winnings, or transactions conducted from prohibited jurisdictions.
2.3 Account Registration
To use pjwin services, you must create an account by providing accurate, current, and complete information as prompted by the registration form. You agree to maintain and promptly update your account information to keep it accurate and complete. You are responsible for all activities that occur under your account, and you must immediately notify pjwin of any unauthorized use of your account or any other breach of security.
2.4 Single Account Policy
Each User is permitted to maintain only one (1) account with pjwin. Creating or operating multiple accounts, whether under different names, email addresses, or otherwise, is strictly prohibited and constitutes grounds for immediate account termination and forfeiture of all account balances and winnings. pjwin employs fraud detection systems to identify duplicate accounts.
2.5 Prohibited Users
The following individuals are prohibited from registering or using pjwin services:
- Individuals under 21 years of age
- Individuals located outside the Philippines
- Employees, directors, officers, consultants, or agents of pjwin or its affiliated companies
- Immediate family members of any of the above
- Individuals who have previously had their accounts terminated by pjwin for breach of Terms
- Individuals on self-exclusion lists maintained by pjwin or PAGCOR
- Individuals acting on behalf of or in collusion with other players
3. User Obligations and Conduct
3.1 Account Security
You are solely responsible for maintaining the confidentiality of your username, password, and any other security credentials associated with your account. You must not share your login credentials with any third party or allow any other person to access your account. You agree to immediately notify pjwin if you become aware of any unauthorized use of your account or any breach of security.
3.2 Accurate Information
You warrant that all information provided during registration and thereafter is true, accurate, current, and complete. You agree to update such information promptly if it changes. Providing false, inaccurate, or misleading information constitutes a material breach of these Terms and may result in immediate account termination and forfeiture of funds.
3.3 Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Using the Website for any unlawful purpose or in violation of any applicable laws or regulations
- Attempting to manipulate, exploit, or abuse any game, bonus, promotion, or technical vulnerability
- Using automated systems, bots, scripts, or other software to access or interact with the Website
- Engaging in collusion, chip dumping, or any form of fraudulent activity with other users
- Using VPNs, proxies, or other tools to disguise your geographic location
- Reverse engineering, decompiling, or otherwise attempting to derive source code from the Website
- Transmitting viruses, malware, or any other malicious code
- Harassing, threatening, or abusing other users or pjwin staff
- Attempting to gain unauthorized access to any portion of the Website or other user accounts
- Using the Website to launder money or finance illegal activities
3.4 Responsible Gaming
You acknowledge that gambling involves risk and should be undertaken for entertainment purposes only. You agree to gamble responsibly within your financial means and to use the responsible gaming tools provided by pjwin, including deposit limits, session time reminders, and self-exclusion options. pjwin reserves the right to impose limitations on your account if we determine that your gaming behavior is problematic or excessive.
4. Financial Terms
4.1 Deposits
You may deposit funds into your pjwin account using the payment methods made available on the Website, including GCash, PayMaya, and approved Philippine banks. All deposits are processed in Philippine Peso (PHP). Minimum and maximum deposit amounts are displayed at the time of transaction. Deposits are credited to your account balance immediately upon successful processing, subject to verification by our payment processors.
All deposits are final and non-refundable except in cases where pjwin determines, in its sole discretion, that an error has occurred. pjwin does not charge fees for deposits, but third-party payment processors may impose their own fees.
4.2 Withdrawals
You may request withdrawal of your available account balance at any time, subject to the following conditions:
- Your account must be fully verified with valid identification documents
- You must have met any applicable wagering requirements for bonuses or promotions
- Withdrawals are processed using the same method as your deposit, unless otherwise agreed
- Minimum withdrawal amount is PHP 100; maximum withdrawal per transaction is PHP 500,000
- Withdrawal requests are processed within twenty-four (24) hours during business days
- pjwin reserves the right to conduct additional verification procedures for large withdrawals
pjwin does not charge withdrawal fees for the first three (3) withdrawals per calendar month. Additional withdrawals may incur a processing fee of 2% of the withdrawal amount or PHP 50, whichever is greater.
4.3 Dormant Accounts
If you do not log in to your account or place any bets for a consecutive period of twelve (12) months, your account will be classified as dormant. pjwin reserves the right to charge a monthly dormancy fee of PHP 200 or 10% of the remaining balance, whichever is less, beginning in the thirteenth month of inactivity. Dormancy fees will be deducted monthly until the account balance reaches zero or until the account is reactivated through login and play activity.
4.4 Anti-Money Laundering
pjwin is committed to preventing money laundering and complies with all applicable Philippine anti-money laundering laws and regulations. We reserve the right to conduct verification checks on all users and to report suspicious transactions to relevant authorities. Users engaging in suspected money laundering activities will have their accounts immediately suspended and funds frozen pending investigation.
5. Games and Betting
5.1 Game Rules
Each game available on pjwin is governed by specific rules, paytables, and terms displayed within the game interface. You agree to familiarize yourself with the rules of any game before placing real-money bets. pjwin is not responsible for losses resulting from your failure to understand game rules or mechanics.
5.2 Random Number Generation
All games offered by pjwin that do not involve live dealers use certified Random Number Generators (RNG) to determine outcomes. These RNGs are regularly tested and audited by independent third-party testing laboratories to ensure fairness and randomness. RNG certification reports are available upon request.
5.3 Bet Acceptance
pjwin reserves the right to refuse or limit any bet at its sole discretion. All bets are subject to acceptance by pjwin. Once a bet is accepted and confirmed, it cannot be cancelled, amended, or withdrawn except in cases where pjwin determines that a technical error or malfunction has occurred. In such cases, pjwin reserves the right to void the affected bets and refund the stake amounts.
5.4 Malfunctions and Technical Errors
In the event of a system malfunction, technical error, or software defect that affects game outcomes or bet settlement, pjwin reserves the right to void all affected bets and refund stake amounts. All winnings resulting from malfunctions or errors are void and will not be honored. pjwin's liability in such cases is limited to the return of the original stake amounts.
5.5 Disputes
In the event of a dispute regarding game outcomes or bet settlement, pjwin's decision is final and binding. All game results are recorded on our servers, and these records shall serve as the ultimate authority in resolving disputes. You agree to accept pjwin's determination of game outcomes and dispute resolutions.
6. Bonuses and Promotions
6.1 Bonus Terms
pjwin may offer bonuses, promotions, or other incentives from time to time. Each bonus or promotion is subject to specific terms and conditions, including wagering requirements, time limits, game restrictions, and maximum bet limits. These specific terms are provided at the time the bonus is offered and form part of these Terms by reference.
6.2 Bonus Abuse
Abuse, exploitation, or manipulation of bonuses or promotions is strictly prohibited and will result in immediate forfeiture of the bonus, associated winnings, and potentially your entire account balance. Examples of bonus abuse include but are not limited to:
- Creating multiple accounts to claim multiple bonuses
- Colluding with other players to manipulate bonus systems
- Using betting patterns designed to exploit bonus terms rather than for genuine entertainment
- Abusing technical errors in bonus crediting
6.3 Withdrawal Restrictions
Funds deposited along with bonus amounts are subject to wagering requirements before withdrawal. Until wagering requirements are met, withdrawal requests may be denied or may result in forfeiture of bonus funds and associated winnings. Specific wagering requirements for each bonus are clearly stated in the bonus terms.
7. Intellectual Property
All content on the pjwin Website, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, software, and the compilation thereof (collectively, "Content"), is the property of pjwin or its content suppliers and is protected by Philippine and international copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, transmit, or otherwise exploit any Content except as expressly permitted herein.
The pjwin name, logo, and all related trademarks, service marks, and trade names are proprietary to pjwin and may not be used without express written permission. Unauthorized use of pjwin's intellectual property may constitute trademark infringement and unfair competition in violation of Philippine law.
8. Privacy and Data Protection
Your privacy is important to pjwin. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, you also acknowledge and agree to the terms of our Privacy Policy.
You consent to pjwin collecting, processing, and storing your personal information as necessary to provide our services, verify your identity, process transactions, comply with legal obligations, and improve our services. pjwin implements industry-standard security measures to protect your personal information, but you acknowledge that no method of electronic transmission or storage is 100% secure.
9. Limitation of Liability
To the maximum extent permitted by Philippine law, pjwin, its directors, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of use, or loss of goodwill, arising out of or in connection with your use of or inability to use the Website or services, even if pjwin has been advised of the possibility of such damages.
pjwin's total liability to you for all claims arising out of or relating to these Terms or your use of the Website shall not exceed the amount of funds deposited into your account during the twelve (12) month period preceding the event giving rise to the liability.
The Website and all services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. pjwin does not warrant that the Website will be uninterrupted, secure, or error-free.
10. Indemnification
You agree to indemnify, defend, and hold harmless pjwin, its parent company, subsidiaries, affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, costs, claims, and demands, including reasonable attorneys' fees, arising out of or relating to:
- Your breach of these Terms or any applicable law or regulation
- Your violation of any rights of any third party
- Your use or misuse of the Website or services
- Any fraudulent or illegal activity conducted through your account
- Any content or information you submit or transmit through the Website
11. Account Termination
11.1 Termination by User
You may terminate your account at any time by contacting pjwin customer support. Upon termination, you must withdraw all funds from your account within thirty (30) days. After this period, pjwin reserves the right to charge dormancy fees as outlined in Section 4.3.
11.2 Termination by pjwin
pjwin reserves the right to suspend or terminate your account immediately and without prior notice if:
- You breach any provision of these Terms
- You engage in fraudulent, abusive, or illegal activity
- We are required to do so by law or regulatory authority
- We determine that continued service poses a risk to pjwin or other users
- Your account has been inactive for more than twenty-four (24) months
Upon termination, your right to use the Website ceases immediately. pjwin may, at its discretion, refund any remaining account balance minus any amounts owed to pjwin for fees, chargebacks, or damages. Funds associated with fraudulent activity or breach of Terms may be forfeited.
12. Governing Law and Dispute Resolution
12.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms shall be instituted in the courts of Metro Manila, Philippines, and you consent to the personal jurisdiction of such courts.
12.2 Dispute Resolution
In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Website, you agree to first contact pjwin customer support to attempt to resolve the matter informally. If the dispute cannot be resolved through customer support within thirty (30) days, either party may pursue formal dispute resolution.
12.3 Arbitration
Any dispute that cannot be resolved informally shall be resolved through binding arbitration administered by a neutral arbitrator in accordance with the Alternative Dispute Resolution Rules of the Philippine Dispute Resolution Center, Inc. The arbitration shall be conducted in Metro Manila, Philippines, and judgment on the arbitration award may be entered in any court having jurisdiction. Each party shall bear its own costs of arbitration.
13. PAGCOR Compliance
pjwin operates under license from the Philippine Amusement and Gaming Corporation (PAGCOR). All gaming operations are conducted in accordance with PAGCOR regulations and oversight. Players who have disputes that cannot be resolved through pjwin's customer support or arbitration process may file complaints with PAGCOR in accordance with applicable regulations.
pjwin is required to report certain information to PAGCOR and other regulatory authorities as required by law. You consent to such reporting and disclosure as necessary to comply with regulatory obligations.
14. Miscellaneous Provisions
14.1 Entire Agreement
These Terms, together with the Privacy Policy and any specific bonus or promotion terms, constitute the entire agreement between you and pjwin regarding your use of the Website and supersede all prior or contemporaneous communications and proposals, whether oral or written.
14.2 Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, the provision shall be severed from these Terms. The remaining provisions shall continue in full force and effect.
14.3 Waiver
No waiver by pjwin of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure by pjwin to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
14.4 Assignment
You may not assign, transfer, or delegate these Terms or your rights and obligations hereunder without the prior written consent of pjwin. pjwin may assign these Terms or any rights hereunder without restriction. Any attempted assignment in violation of this provision shall be null and void.
14.5 Force Majeure
pjwin shall not be liable for any failure or delay in performance of its obligations under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government regulations, internet service provider failures, or power outages.
14.6 Language
These Terms are drafted in English. In the event of any conflict between the English version and any translation, the English version shall prevail.
15. Contact Information
If you have any questions, concerns, or complaints regarding these Terms or the pjwin services, please contact us through the following channels:
Email: [email protected]
Customer Support: Available 24/7 via live chat on the Website
Operating Hours: 24 hours a day, 7 days a week
By clicking "I Accept" during registration or by continuing to use the pjwin Website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
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